FAQs

Frequently Asked Questions (FAQ)

1. Are your figurines handmade?

Forgedatelier figurines are produced in small batches using solid metal casting, followed by hand-finishing processes.
Each piece is individually inspected before shipment to ensure material quality and consistency.

2. What materials do you use?

Our figurines are made from solid bronze, a copper-based metal alloy selected for its weight, durability, and long-term stability.
They are solid metal collectible figurines, not plastic, resin, or lightweight decorative items.

3. Why are your pieces produced in small batches?

Small-batch production allows us to maintain consistent casting quality, preserve fine surface details, and perform quality checks on each batch before shipping.

4. Will my figurine look exactly like the photos?

The figurine you receive will match the product photos in design, material, and overall form.
Because each piece is finished individually, minor variations in surface texture or tone may occur. These are natural characteristics of solid metal production and do not affect the structure or quality of the item.

5. Are these suitable as gifts?

Yes. Forgedatelier pieces are commonly chosen as gifts for adult collectors and enthusiasts who appreciate metal craftsmanship and collectible art objects.

6. Do you offer limited editions?

Some collections are released in limited production batches.
Availability may vary, and certain designs may not be restocked once a batch has sold out.

7. How should I care for my figurine?

To maintain the condition of your figurine:

  • Keep it in a dry, indoor environment

  • Avoid prolonged contact with moisture or water

  • Dust gently with a soft, dry cloth

These are solid metal items and may develop a natural patina over time, which is a normal characteristic of bronze.

8. Where do you ship from?

Forgedatelier operates as an independent online brand.
Orders are processed and shipped through our fulfillment partner using secure, protective packaging.
Shipping confirmation and tracking information are provided for every order once dispatched.

9. What is your return policy?

If your item arrives damaged or defective, please contact us within the timeframe stated in our Return & Refund Policy.
We will review the issue and provide assistance in accordance with our published policy.

10. Who is Forgedatelier for?

Forgedatelier is created for adult collectors who value material authenticity, weight, and metal craftsmanship.
Our products are not toys and are not intended for children.
They are metal collectible art objects designed for display and collection.